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Clinical Administrator

Full-Time or Part Time considered (Fixed term - 1 year)
Lostwithiel, Cornwall
£15,733.75 (rising to £17,220.00 following 3-month probationary)
Full Time (37.5 hours) or Part Time (Minimum 15 hours)
Closing Date: 
19th April 2018 at 11:55pm
Interview Date(s): 
4th May 2018
Start Date: 

With over 20 years’ experience operating across Cornwall and the Isles of Scilly, Outlook South West offer a range of Psychological Therapy services to NHS patients. The Clinical Administration team provide the first and main contact point for all patients and referrers (GPs), as well as vital support to our clinicians.  The post holder will require very strong customer service and administration skills.  The key elements of this role are:

a)    Customer Service: Our administration team are the first point of contact for all our patients, GPs, and other referring agencies, so the post holder will be expected to have excellent customer service skills.

b)    Administration: The team provide efficient patient registration, booking and waitlist management services, so the post holder must have excellent administration, especially data entry and manipulation skills.

For more information about this role please see the job description and person specification (link below). To apply, please use the Application form (below), and email completed application forms to by Midnight on Thursday 19 April 2018. Please note CV’s will not be accepted.  Please refer to the person specification in the job description when completing your application. Successful applicants should expect to hear from us before 27 April with a view to attending interview on Friday 4 May. Unfortunately, we are not always able to contact unsuccessful candidates, if you have not heard from us by 27 April, on this occasion, you have not been successful.